Frequently asked questions
Who is Team Pink Package LLC?
Formed under the inspiration of Katy Smith, a Breast Cancer survivor from Minneapolis, the curators @TeamPinkPackage have specifically curated items for women that GIFT doses of encouragement and support during a difficult journey whether cancer, health, work, relationship or loss related. We also provide packages to send thanks and help you celebrate from birthdays to anniversaries.
Why is Team Pink Package LLC Unique?
@TeamPinkPackage we are cancer survivors who have learned a few things about supporting women. We are one of the ONLY care package companies with options focused on women going through a cancer journey, offering items beyond candy and crosswords. We are passionately driven to curate items that encourage her through life's most difficult journeys because we have lived through them ourselves!
Can I GIFT a box anonymously?
YES, check the box "this is a gift" at checkout and put "would like to remain anonymous" in the notes.
Can I create my own box?
You sure can! Choose from individual items from our shop or select a ready made themed box. *Note that some of the items in the themed boxes may vary slightly due to product availability at the time of your order.
Are items Chemical/Cruelty Free?
Pink Package selects items that are Cruelty, Paraben, and Sulfate Free based upon our vendor's desriptions. If you feel something is not in line with these efforts we want to know!
Is shipping included?
There are additional shipping charges that typicaly range from $5-10 for your entire purchase. The average shipping cost for a Medium to Large sized box is $8.50. Free shipping is offered for purchases $60 or more.
Do you offer global shipping?
We do not offer global shipping outside of the US at this time. For specific inquiries please reach out and we can accomodate.
Cancellation and Refund Policy
All sales are final. However, if you received your order and have a concern please notify us via email to Info@TeamPinkPackage.com within 14 days from your purchase date so that we can find a solution for you. YOUR delight is our #1 motivation!
Who does Team Pink Package LLC support?
We make a focused effort to work with local vendors and independent artists whenever possible. We currently work with more than 20 Woman and BIPOC owned small businesses across 15 states. Our vendors are over 90% mission driven; giving back to various foundations, non-profits and communities for a variety of initiatives from poverty and social justice to diabetes and cancer research.
Are there packaging options?
We offer a variety of packaging options from shippers to bubble mailers. You can choose from our signature "Pinked" shipper or our classic silver mailer that does not include logos or marketing on the box. Please indicate if you have a preference upon check out.