faq

Frequently asked questions

Who is Pink Package LLC?


Formed under the inspiration of Katy Smith, a Breast Cancer survivor from Minneapolis, the curators @TeamPinkPackage have specifically curated items for women that GIFT doses of encouragement and support during a difficult journey whether cancer, health, work, relationship or loss related. Visit our Facebook, Instagram, YouTube channel and Blog page A Kick in the Breast for more information on our story and founder.




Why is Pink Package LLC Unique


@TeamPinkPackage we are cancer survivors who have learned a few things about supporting women. We are the ONLY box with options focused on women going through a cancer journey, offering items beyond candy and crosswords. We are passionately driven to curate items that encourage her through life's most difficult journeys because we have lived through them ourselves!




What is the difference between the Life's Journey and Chemo Curations?


Chemo Curations: Curated by cancer survivors specifically for women undergoing chemotherapy. Life's Journey: Specifically selected items for women faced with a challenging journey whether work, health, relationship or loss related.




Can I GIFT a box anonymously?


YES, check the box "this is a gift" at checkout and put "would like to remain anonymous" in the notes.




Can I create my own box?


You sure can! Choose from individual items from our shop or select a ready made themed box. *Note that some of the items in the themed boxes may vary slightly due to product availability at the time of your order.




Are items Chemical/Cruelty Free?


Pink Package selects items that are Cruelty, Paraben, and Sulfate Free based upon our vendor's desriptions. If you feel something is not in line with these efforts we want to know!




Is shipping included?


There are additional shipping charges that typicaly range from $5-10 for your entire purchase. The average shipping cost for a Medium to Large sized box is $8.50.




Do you offer global shipping?


We do not offer global shipping outside of the US at this time. For specific inquiries please reach out and we can accomodate.




Cancellation and Refund Policy


All sales are final. However, if you received your order and have a concern please notify us via email to Info@TeamPinkPackage.com within 14 days from your purchase date so that we can find a solution for you. YOUR delight is our #1 motivation!




Who does Pink Package LLC support?


We make a focused effort to work with domestic vendors and independent artists whenever possible. Your purchase also drives our mission to donate Pink Packages to Cancer Treatment Centers where women are currently undergoing cancer treatment.





Disclaimer: Pink Package LLC is not responsible for the use/misuse of these products. Please consult your physician if you have specific questions or contact the product manufacturer for additional details. 

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